Privacy Policy

A legal disclaimer

Effective Date: [25/07/2025]

OtterVox ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our chatbot or messaging services, including through WhatsApp.

1. Information We Collect
When you use our chatbot or contact us via WhatsApp, we may collect:

Your phone number
Message content
Name (if shared)
Booking or inquiry details

2. How We Use This Information
We use this information to:

Respond to your inquiries
Help you book services
Provide customer support
Improve our chatbot experience

3. Sharing with Third Parties
We may share your information with third parties such as:

WhatsApp / Meta Platforms, Inc., to enable messaging
Service providers (e.g., booking platforms)
We do not sell your data to third parties.

4. Data Security
We take data protection seriously and implement measures to keep your information secure.

5. Your Rights
You may request access, correction, or deletion of your data at any time by contacting us.

6. Contact
If you have any questions, contact us at:
📧 tech@ottervox.app